Frequently Asked Questions
Everything you need to know about your Gramicci order, shipping, and outdoor-ready gear.
How do I determine my correct size in Gramicci clothing?
Most of our items use a dual sizing system (USA/EU and Asia). We recommend checking the specific size guide on each product page to compare measurements. Our signature G-Pants and shorts generally feature a relaxed fit with an integrated belt for adjustability.
Where does Gramicci ship and what are the costs?
We offer domestic and international shipping options. Shipping costs are calculated at checkout based on your location and selected service level. Free standard shipping is available on orders exceeding a specific threshold as noted on our homepage.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may have specific return restrictions. Exchanges can be processed via our online returns portal.
How should I care for my Gramicci climbing gear?
To maintain the longevity of our organic cotton and technical fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or harsh detergents that could damage the signature garment-dye finish.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through partners like Klarna and Afterpay in select regions.
How can I track the status of my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can also log into your Gramicci account to view your order history and real-time shipping updates.